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16 Feb

Why Managed IT Support Services Make Sense

More and more businesses are outsourcing their IT departments to Managed Services Providers. Are Managed IT Support Services right for your business?

If you operate a business with a complex IT infrastructure, you’ve probably heard of a service called Managed IT Support and have wondered about the advantages this kind of service could offer your business.

You may be surprised to learn that a large number of businesses are turning to a Managed IT Support model to increase the effectiveness of their IT Support and lower their overall costs.

That’s because Managed IT Support models are designed to maintain and optimize the health of your network rather than wait for problems to arise. The result is that your business will experience far less breakdowns that lead to expensive visits from IT tech support.

Even when things do go wrong, a Managed IT Support provider should have a fully staffed Help Desk available 24/7 to offer phone and remote support to nip issues in the bud before they turn into big problems that threaten business continuity.

4 Benefits of Managed IT Support Services

So what are the major benefits of Managed IT Support? Here are just four benefits that are sure to appeal to any business owner who doesn’t have time to worry about his or her IT network.

  1. Expertise—a great Managed IT Support team is made up of experienced consultants with a wide range of expertise in the IT industry.
  2. Cost-effectiveness—Managed IT Support providers continually monitor and maintain the health of your network so you don’t have to spend a bunch of money on damage control.
  3. 24/7 Support—when problems do arise, a great Managed IT Support provider will be available to troubleshoot your problem remotely at any time of day.
  4. Peace of Mind—when you don’t have to spend your time worrying about your IT infrastructure, you can think more about running your business and supporting your clients.

To find out if Managed IT Support Services are a good fit for your business, contact us today.

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Testimonial

"AMRCON has helped us to implement and update all our current technology. They have found ways to run our Information Technology at a much faster and more cost-effective way than previous managed services firms. In the financial services industry, everything is computer-based, so IT is a critical part of what we do on a daily basis to accommodate our customers and keep them happy. With AMRCON, we have had no downtime."

- Evey Stanziale, Owner, SCS Commodities

"AMRCON supports ten windows-based services for Proctor and Gamble’s Fragrance Division. I am completely impressed with AMRCON’s knowledge and ability to monitor the things that are important. We’ve been working with AMRCON for nearly two years, and in that time AMRCON resolved a rampant virus that attacked our servers. They were able to patch the servers and stabilize our network, all without coming on-site. AMRCON has also saved P&G added expense by using their out-of-the-box strategic solutions to various network problems. They always go above and beyond to make sure our systems are running properly."

- Tim McGilloway, IT Manager, Proctor and Gamble

"I first met Dee about five years ago when a friend referred him to help solve our many network problems. Back then, we used to have crashes and various computer disasters every couple of months. But as an attorney it is imperative that I have constant access to my clients’ files. Dee came in, fixed the problems, and since then AMRCON has managed absolutely all of my company’s IT needs. The best part is we haven’t crashed once since AMRCON has been on the job."

Peter Zipp, Zipp and Tannenbaum

"AMRCON makes certain that everything is working for my small business. I rely on their constant support and their back-up services. They also link everything together for me – the desktops in my offices and my home, BlackBerry, even my computer in Florida. I can go to one location and pick up where I left off. With AMRCON, their technology has given me the advantage of being able to complete with firms larger than mine."

Ralph Anderson, Lexington Capital Management

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AMRCON

1070 State Route 34, Matawan, NJ 07747 Phone: 732-705-5057