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18 Jan

What is a managed services provider (MSP)?

AMRCON is a managed services provider, but what does that mean? And why should you care?

A managed services provider (MSP) is an IT services provider that assumes the responsibilities of managing and monitoring a business’s information technology needs. These needs typically include network monitoring, remote data backup, network security, and other state-of-the-art technology services like Voice over Internet Protocol (VoIP).

Think of a managed services provider as an outsourced IT department whose sole responsibility is to make sure your IT systems continue to operate at their peek performance levels.

By monitoring your network 24 hours a day, seven days a week, an MSP can help your business avoid many information technology problems before they become an issue, and, if a problem does occur, an experienced MSP technician can troubleshoot and resolve your problem efficiently.

So when disaster strikes, like that hurricane that swept through Matawan last August, a managed services provider can help your business continue running with as little interruption as possible, potentially saving you from substantial productivity and revenue losses.

A MSP could save your business a lot of money.

For many businesses, outsourcing their IT support services is far more cost-effective than setting up and supporting in-house IT equipment.

Plus, for a managed services provider like AMRCON, information technology is our expertise. We have the time and resources to keep your business’s IT system up-to-date and functioning like a well-oiled machine.

In other words, by contracting a managed services provider to handle your IT needs, you’re giving yourself more time to think about running your business, with limited interruptions due to IT issues.

Think your business would benefit from contracting a managed services provider? Fill out our free, no obligation Network Audit request form. We would be happy to talk with you about our managed services and how we can make your business more efficient.

 

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Testimonial

"AMRCON has helped us to implement and update all our current technology. They have found ways to run our Information Technology at a much faster and more cost-effective way than previous managed services firms. In the financial services industry, everything is computer-based, so IT is a critical part of what we do on a daily basis to accommodate our customers and keep them happy. With AMRCON, we have had no downtime."

- Evey Stanziale, Owner, SCS Commodities

"AMRCON supports ten windows-based services for Proctor and Gamble’s Fragrance Division. I am completely impressed with AMRCON’s knowledge and ability to monitor the things that are important. We’ve been working with AMRCON for nearly two years, and in that time AMRCON resolved a rampant virus that attacked our servers. They were able to patch the servers and stabilize our network, all without coming on-site. AMRCON has also saved P&G added expense by using their out-of-the-box strategic solutions to various network problems. They always go above and beyond to make sure our systems are running properly."

- Tim McGilloway, IT Manager, Proctor and Gamble

"I first met Dee about five years ago when a friend referred him to help solve our many network problems. Back then, we used to have crashes and various computer disasters every couple of months. But as an attorney it is imperative that I have constant access to my clients’ files. Dee came in, fixed the problems, and since then AMRCON has managed absolutely all of my company’s IT needs. The best part is we haven’t crashed once since AMRCON has been on the job."

Peter Zipp, Zipp and Tannenbaum

"AMRCON makes certain that everything is working for my small business. I rely on their constant support and their back-up services. They also link everything together for me – the desktops in my offices and my home, BlackBerry, even my computer in Florida. I can go to one location and pick up where I left off. With AMRCON, their technology has given me the advantage of being able to complete with firms larger than mine."

Ralph Anderson, Lexington Capital Management

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AMRCON

1070 State Route 34, Matawan, NJ 07747 Phone: 732-705-5057