May 30, 2010

Personal Note for May 2010

May really came and went. It seemed as though our move and build-out made time speed up for the most part. Looking forward to the beach months, although I will be less available this year with everything we have going on. However, I make it a priority to put work down for the weekend and we generally spend time at the pool club in Holmdel, NJ with the kids. They just love it. Really the spotlight of the month was my oldest son’s birthday. Santino turned 4 on the 29th, and those that were following our newsletter from the beginning will appreciate some of these photos, since I started the written letter just about 4 years ago. Picture to the left is my youngest Deeko, my niece Nicolette, and Santino the birthday boy. It was a great day at the bounce house. I had a few cigars and the day was a hit. I just can’t believe I have this 4 year old that reminds me so much of myself. I know I’m in for it since my mother’s wish will eventually come true. You know which one I’m talking about. It was that time when you were young and you did something to upset your mother beyond belief. She turned to you and said “you wait until you have kids, I hope their just like you”! Now does that ring a bell? I haven’t met anyone yet that’s told me the curse wore off  just in time, so I figure I’m in for it. Comment below for advice or if you know just what I’m talking about.

We’ve gained quite a few followers since then and have come a long way. We truly owe all of our success to our clients. We now have loyal ODS Managed Services clients in their 5th year of service. A client retention better than 98% and referrals that come in telling me how their colleague spoke to them about AMRCON for an hour about our quality of support. We really do want each and every client to be 110% satisfied with our service, our quality and professionalism. I know this is my personal page, but this means alot to me, making it personal! My humble thank you to all that have joined us along the way.

May brought closure to some pretty stressful matters, with that always come new ones. Yes, you heard it, I too can have stress. Although I’ll never show it, lol. At some point in my life I realized the need for balance. Without it we suffer and so will everyone around us. When someone asks me what I think the key to my success is, I’ll tell them spiritual, emotional, and physical balance. Some people call it various things, but for me that’s what it boils down to. I found it all made sense when some of the most successful, fulfilled, and happy individuals I knew followed some form of this unwritten law. Years ago I adopted it and can never go back. I thought I’d toss this in because it’s really how I hold together through anything put in my way. That’s what was on my mind for May.

June is just going to be terrific. AMRCON has so much going on from our Partner program continuing to excel, our ODS Managed Services trademarking, the new office, some great case study work coming soon and so much more. Keep tuned in – Dee Rudko, CEO

January 26, 2010

Personal note for January 2010

First I want to wish everyone a very Happy New Year! Now that the holidays are done, most of us are settling into our brand new year. Many of us are already starting tax preparation, start of year business plans, and at the same time trying to stay above water from the 1st quarter sluggishness.

I try and take in the start of the year with some small breaks with the family. We had a terrific 2010 launch at the office and we’ve got some work to do. However I refuse to get too150 stressed out, so to avoid getting caught in the hasty mistakes from business micro management, the family and I take a few trips in January. I find it a good time to let everyone settle in at the office and breath without me overhead. Don’t think we just take a back seat though, read From the CEO to find out what’s going on at the office.

So I’m lucky enough to have a wonderful wife “Sunny” who plans our excursions with the kids. I basically show up to a packed truck on a Thursday or Friday afternoon, get in the drivers seat and get my GPS instructions telling me where we’re going. It’s the best thing ever. As we drive Sunny fills me in on our plans and a basic itinerary. I can’t tell you how relaxing the process is as long as the kids stay peaceful.

So January is a big month not only in business for AMRCON but for the Rudko’s personally. The year always starts off with the obvious celebration, but Sunny and I also celebrate our anniversary first week of the month. This year was our 4th anniversary. Another great year growing our wonderful family. We took a short few days in Atlantic City and left the kids home. This was a pretty big step since the baby just turned 1. We had a terrific and relaxing time at Ceasar’s. We won on some of my wife’s favorite slots and enjoyed probably the most incredible aged steak at Morton’s, that I’ve had in years. You have to go if you’re a steak kinda guy.

121Our youngest addition known as “Baby Deeko” started to walk this month. I was a bit concerned at first because he seems to walk sideways almost like a crab on the sand. He straightened up after a week and has now mastered walking while drinking from his bottle. I think this is the point in time where everything is going to change. Both Santino and Deeko seem to be playing together more and more. Sometimes it’s good and sometimes not so good. I think the mom’s with multiple boys know what I’m talking about. Otherwise just imagine.

The month is coming to an end but not before a trip to Crystal Springs to help my sister-in-law Ann celebrate her 50th birthday. Happy Birthday Ann! It was nice that we got most of the family crunched into a house on the side of a mountain. The company and amenities made it all worth the while. So much that after the weekend was over we came back home for a day then back for the rest of the week. I’m writing this152 blog from up here now, so don’t anyone feel sorry for me working. I feel truly blessed. Anyone looking for a get away with or without the kids, you really have to check out the short trip to Crystal Springs, or Mineral Springs in Vernon NJ. Full service Spa, skiing, outdoor/indoor pools, sauna, steam rooms, gym, restaurants and so much more. You can cruise through town or never leave the grounds. Any questions feel free to ask me. Hope everyone had a great January so far. I want to wish everyone a prosperous and Happy New Year! Talk to you next month.

Testimonial

"AMRCON has helped us to implement and update all our current technology. They have found ways to run our Information Technology at a much faster and more cost-effective way than previous managed services firms. In the financial services industry, everything is computer-based, so IT is a critical part of what we do on a daily basis to accommodate our customers and keep them happy. With AMRCON, we have had no downtime."

- Evey Stanziale, Owner, SCS Commodities

"AMRCON supports ten windows-based services for Proctor and Gamble’s Fragrance Division. I am completely impressed with AMRCON’s knowledge and ability to monitor the things that are important. We’ve been working with AMRCON for nearly two years, and in that time AMRCON resolved a rampant virus that attacked our servers. They were able to patch the servers and stabilize our network, all without coming on-site. AMRCON has also saved P&G added expense by using their out-of-the-box strategic solutions to various network problems. They always go above and beyond to make sure our systems are running properly."

- Tim McGilloway, IT Manager, Proctor and Gamble

"I first met Dee about five years ago when a friend referred him to help solve our many network problems. Back then, we used to have crashes and various computer disasters every couple of months. But as an attorney it is imperative that I have constant access to my clients’ files. Dee came in, fixed the problems, and since then AMRCON has managed absolutely all of my company’s IT needs. The best part is we haven’t crashed once since AMRCON has been on the job."

Peter Zipp, Zipp and Tannenbaum

"AMRCON makes certain that everything is working for my small business. I rely on their constant support and their back-up services. They also link everything together for me – the desktops in my offices and my home, BlackBerry, even my computer in Florida. I can go to one location and pick up where I left off. With AMRCON, their technology has given me the advantage of being able to complete with firms larger than mine."

Ralph Anderson, Lexington Capital Management

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