September 30, 2010
Chilworth Global needed an IT support company to meet their needs. They called AMRCON six months ago and are now on ODS Managed Services – no more problems. AMRCON responds within minutes, remotely. AMRCON’s service is leaps and bounds above the rest.
Large companies typically have significant technology needs, and that is definitely the case with Chilworth Global, a world-renowned chemical safety and testing company. Employees in its Plainsboro, NJ office and its Chicago office need workstations that run efficiently and a dependable backup system to safely store their data. But up until six months ago, these needs were simply not being met.
“We were working with an IT support company that just was not attentive to our needs,” said Norman Ferstenberg, Controller at Chilworth. “Whenever there was a problem, we would wait a day or more for someone to come out and assess the situation. But, that person usually couldn’t help and would end up spending hours talking on the phone to a technician to find out what needed to be done.”
This lack of response, skill and expertise led to days of downtime – unacceptable and frustrating to say the least.
So six months ago, Ferstenberg called AMRCON for help. AMRCON conducted a diagnostic review of Chilworth’s systems and immediately got the company up and running on ODS Managed Services. Since AMRCON has taken over IT support for Chilworth, it has been like night and day.
“You just can’t compare the two companies at all,” said Ferstenberg. “AMRCON responds to technical problems within minutes, and they do it remotely. We no longer have to wait days for people to come to the office to assess the problem. Instead, AMRCON can do it instantly and then let us know right away what needs to be done,” Ferstenberg said.
“The previous IT company that Chilworth used was just not capable of handling their needs,” said Jeff Surofsky, Support Engineer at AMRCON. “When we stepped in, we brought with us a managed services platform that can handle IT problems, large and small, with such speed and efficiency that it sometimes baffles our clients. As a matter of fact, they told us it was like going from the ‘Flintstones to the Jetsons’ in one day,” Surofsky said.
In addition to managed services, AMRCON also got Chilworth on board with its exclusive backup system. “The system they were using was so antiquated that no one knew for sure if backups were running at all,” said Surofsky. “Now, in the event that there is an equipment failure that affects their data, we can retrieve it quickly.”
“AMRCON’s service is leaps and bounds above the rest,” said Ferstenberg. “Now, we no longer worry about our IT needs because AMRCON is definitely taking care of them.”
June 5, 2010
After months of hard work and logistics for our new site, we’re done and all moved in as of May 1st. I’m proud to say that our expertise in project management brought our build-out to a record 6 weeks to complete. We’ve made a big move and it’s thanks to our valued clients. Come and have a look June 10th at 6PM – 8PM during our Grand Opening event.
Here is an idea of what our project consisted of. A formal case study to follow.
- Demolition – Carpet, walls, old cooling unit, flooring
- Carpentry – Drywall, doors, frame work
- HVAC – Reconfigured ceiling returns and ducts, replaced Data Center cooling with 2 Ton wall mount unit
- Electrical – Corrective work, re-cabled tele/data, cleaned up old wiring, installed TV’s, Smart-board
- Metal/Glass – New conference room glass door
- Fire/Security – Fire suppression, IP accessible alarm/alerting for Blackberry, Video Surveillance DVR
- Appliances – Refrigerator, microwave
- Paint – Drywall resurfaced, corrected, painted entire office, painted door frames
- Carpet – New carpet in entire office, Vinyl base
- Window Treatments – All installed privacy shades
- Branding – AMRCON logos, neon, door signs, banners, outdoor signs, lobby signs
- Furniture – Refitted furniture to reuse, purchased new office furniture, conference area furnishings
- Technology – New workstations, data center equipment refitted, over head cable racks, UPS power, Generator, cooling
These were some of the high level aspects of the build. As you can imagine you have permits, insurance and other logistic aspects that also need to be carefully managed in a move to ensure compliance and coverage during the process. We proudly have our vendors/partners displayed throughout the office to introduce you to.
We invite everyone to come and see us. We would like the opportunity to introduce AMRCON to a business looking to move, expand or build-out from start. We would be honored to provide a tour and explain how AMRCON can take many of the headaches out of such a project. Our experience allows us to replicate our process and avoid many of the technological pitfalls that might await you. We will have an official build-out case study coming shortly. However some might only be interested in learning more about AMRCON and ODS Managed Services, we would love to have you check us out as well.
Please be sure to visit us June 10th at 6PM – 8PM for our Grand Opening Event. Call for further details 732-705-5057 ext. 2302 to speak with Brenda.
September 17, 2009
Sept. 8 (From Bloomberg) — U.S. regulators will need budget increases “orders-of-magnitude larger” than current levels to police trades in the $592 trillion over-the-counter derivatives market, according to Tabb Group analyst Kevin McPartland.
Congressional legislation now being considered mandates that repositories be established to record and monitor every swap trade entered into between banks, hedge funds and other users of the private market. The Commodity Futures Trading Commission, the Securities and Exchange Commission and the Federal Reserve are possible regulators.
The world’s largest banks will spend about $4.7 billion on risk-management technology systems this year, according to a report by McPartland to be published tomorrow by Tabb Group. The combined budgets of the CFTC and SEC amount to $1.3 billion in comparison. The CFTC’s technology spending was $26 million last year, he said.
“Investment banks spend more than three times that amount each month on technology,” McPartland writes in the report.
He suggests a transaction tax on OTC trades, increased fines at the CFTC and SEC or mandatory contributions from banks and investment firms as three ways to pay for the regulatory technology upgrade.
“The answer is not for Congress to allocate more money to regulators as the U.S. federal budget deficit is big enough already,” McPartland wrote. “Required up-front contributions would be higher as the new infrastructure was built from scratch, and later lowered as the system became more mature.”
To contact the reporter on this story: Matthew Leising in New York at mleising@bloomberg.net
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AMRCON’s engineering staff has extensive experience in compliance and regulatory IT planning and implementation. It seems to be a very difficult combination to find in an IT support provider. In fact our ODS managed services practice provides many native attributes that provide instant compliance solutions at little or no additional cost to you. Written compliance policy, virtual compliance officers, document archiving, email & IM archiving, backup and disaster recovery solution are just a few of AMRCON’s highly skilled areas of expertise.
This is especially important to see coming down the line from our legislation. If businesses wait it could cost more than they can afford, creating fines, excessive spending, and business failure.Dee Rudko, CEO AMRCON
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