A comprehensive Managed IT Services plan for businesses in New Jersey, New York, Connecticut and Pennsylvania
AMRCON’s ODS Premier managed IT services plan is ideal for those companies that have demanding networks and that cannot afford any downtime.
For a flat monthly rate, ODS Premier is a turnkey managed IT services plan that covers all network needs.
Our ODS Premier Managed IT Services plan provides all of the features that our ODS Basic plan provides, plus:
- Unlimited onsite support in addition to unlimited remote support
- Enhanced Service Level Agreement with the fastest response time
- A customized basic disaster recovery plan in written form for easy reference
- Advanced disaster recovery services
- Semi-annual onsite review of technology, planning, and AMRCON’s performance
- Extended warranty for all included devices for the duration of the manufacturer
suggested lifetime such as hard drives, fans, and power supplies
- 24-hour Help Desk support
- Network statistics and matrix
- Compliance and regulatory services
- Offsite real-time server replication