Blog

18 May

Get Ready; The New ODS interface is coming

 

The new ODS “Virtual System Administrator” interface is almost ready for live launch. We have spent months preparing, building and testing the new function ability of this state of the art server. The entire environment is built on the proven technology of 64bit platform of Windows Server 2008, and utilizes the database scalability of Windows SQL Server 2008.

We decided to install on a HP DL380 server, Dual XEON processor, 10GB of Memory, and 2 RAID arrays, as this is a powerhouse of hardware, capable of handling some of the most system intensive programs.

The Graphical User Interface has been completely redesigned. The module tabs and function lists have been combined into a single expandable-collapsible explorer like navigation pane

Some of the new features include “Users, Scopes and Roles”, for added security and access for Master Administrators, Consultants and End Users. Computer groups have also been migrated into Organizations, Machine Groups and Departments.

The Info Center includes a new function called the INBOX. The inbox holds messages generated by other users or by the ODS System. Much like email, you can use it as a method of system notification or to communicate with other ODS users.

 
 
 
 
 
 
 
 
 
Your Complete Remote Access Tool

With a goal of minimal user interruption Live Connect gives you the tools to do anything and everything you can imagine with an agent, directly.

Complete Agent Data including procedure history

  • Audit Information
  • A robust drag and drop file manager for transferring files to and from the agent
  • Command Prompt
  • Remote Registry Editor like regedt32.exe
  • Task Manager to see running processes and resource consumption
  • Full Featured Event Viewer
  • Ticketing interface to update active issues directly
  • Chat for IM like conversations with the agent user
  • Desktop Access for full interactive remote control of the agent
  • Discovery is a tool to sweep the local network(s) of the agent and discover all network nodes
  • Video Chat allows for fully interactive face to face video chatting with the agent user if their machine has a camera

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Testimonial

"AMRCON has helped us to implement and update all our current technology. They have found ways to run our Information Technology at a much faster and more cost-effective way than previous managed services firms. In the financial services industry, everything is computer-based, so IT is a critical part of what we do on a daily basis to accommodate our customers and keep them happy. With AMRCON, we have had no downtime."

- Evey Stanziale, Owner, SCS Commodities

"AMRCON supports ten windows-based services for Proctor and Gamble’s Fragrance Division. I am completely impressed with AMRCON’s knowledge and ability to monitor the things that are important. We’ve been working with AMRCON for nearly two years, and in that time AMRCON resolved a rampant virus that attacked our servers. They were able to patch the servers and stabilize our network, all without coming on-site. AMRCON has also saved P&G added expense by using their out-of-the-box strategic solutions to various network problems. They always go above and beyond to make sure our systems are running properly."

- Tim McGilloway, IT Manager, Proctor and Gamble

"I first met Dee about five years ago when a friend referred him to help solve our many network problems. Back then, we used to have crashes and various computer disasters every couple of months. But as an attorney it is imperative that I have constant access to my clients’ files. Dee came in, fixed the problems, and since then AMRCON has managed absolutely all of my company’s IT needs. The best part is we haven’t crashed once since AMRCON has been on the job."

Peter Zipp, Zipp and Tannenbaum

"AMRCON makes certain that everything is working for my small business. I rely on their constant support and their back-up services. They also link everything together for me – the desktops in my offices and my home, BlackBerry, even my computer in Florida. I can go to one location and pick up where I left off. With AMRCON, their technology has given me the advantage of being able to complete with firms larger than mine."

Ralph Anderson, Lexington Capital Management

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1070 State Route 34, Matawan, NJ 07747 Phone: 732-705-5057