Small business owners often have to be jacks of all trades. Not only do they manage the primary business, but they have to be skilled at marketing, budgeting, and record-keeping. Yet, most entrepreneurs find it challenging to manage their computer needs on their own. It’s just too daunting.
Mark Eiger, CPA, an accountant in Lakewood, learned just how much he needed help when he upgraded his technology. That’s when he called AMRCON.
“I used to have only one PC and one laptop, but when my business grew I knew I needed a server so that all of my employees could access information easily,” said Eiger. Backing up data was also a major concern for Eiger. “I have hundreds of clients, and if I lose data, I’m out of business.”
Managing his new server and running regular back-ups was just too much for Eiger to handle alone. “I realized I needed support, someone I could count on daily, or even a moment’s notice,” said Eiger. “I heard about AMRCON though a colleague, so I decided to hire them to manage my network needs.”
“First, we set the server up properly so that all the files can be accessed securely from Mark’s three workstations and one remote station,” said Jeffrey Surofsky, Support Engineer at AMRCON. “Then, we replaced his older, outdated method of back-up with the latest back-up technology available,” said Surofsky. “We run digital back-ups daily, and also provide off-site back-up as an added measure that provides peace of mind should files ever be damaged.”
Finally, AMRCON provides On-Demand Support to Eiger, which means that his network is monitored daily for any potential virus or security threats. Eiger also has access to AMRCON’s 24-7 Help Desk if problems do arise.
“Previously, if I had computer problems, I would save them up because it wouldn’t pay to have someone come in and fix one small problem,” said Eiger. “But now, with AMRCON, I get even the smallest of issues resolved immediately as part of an easy monthly payment.”
“AMRCON takes a lot of pressure and worry off of me, because I know everything is done properly,” Eiger said. “I’m glad to have AMRCON as my technology partner.”