Networking Event at Our Matawan, NJ Office

Michael Slotopolsky, C.P.A. and Managing Partner at Vision Financial Group

Michael Slotopolsky—C.P.A. and Managing Partner at Vision Financial Group—will present on several business topics this Friday, including: The ABC’s of QuickBooks, The Biggest Mistakes Taxpayers Make, How To Avoid An Audit, How To Service A Client, and How To Buy A Business.

An accomplished author with several published books under his belt, Michael comes to us with an extraordinary background. He has also written a series of articles for many different trade publications and has given seminars on topics including How To Find Hidden Assets In a Matrimonial Case, Break-Even Analysis, and Real Estate Workout & Turnarounds, amongst many other interesting topics.

The event will begin with breakfast at 9:00 a.m. at our Matawan, NJ office followed by the seminar at 10:00 a.m.

Please RSVP as soon as possible by emailing or calling Lynn Hatter—whichever is more convenient. You can reach Lynn at lhatter@amrcon.com or 732-705-5057.

Take advantage of this exciting networking event and register today. Seats are limited!

What is a managed services provider (MSP)?

A managed services provider (MSP) is an IT services provider that assumes the responsibilities of managing and monitoring a business’s information technology needs. These needs typically include network monitoring, remote data backup, network security, and other state-of-the-art technology services like Voice over Internet Protocol (VoIP).

Think of a managed services provider as an outsourced IT department whose sole responsibility is to make sure your IT systems continue to operate at their peek performance levels.

By monitoring your network 24 hours a day, seven days a week, an MSP can help your business avoid many information technology problems before they become an issue, and, if a problem does occur, an experienced MSP technician can troubleshoot and resolve your problem efficiently.

So when disaster strikes, like that hurricane that swept through Matawan last August, a managed services provider can help your business continue running with as little interruption as possible, potentially saving you from substantial productivity and revenue losses.

A MSP could save your business a lot of money.

For many businesses, outsourcing their IT support services is far more cost-effective than setting up and supporting in-house IT equipment.

Plus, for a managed services provider like AMRCON, information technology is our expertise. We have the time and resources to keep your business’s IT system up-to-date and functioning like a well-oiled machine.

In other words, by contracting a managed services provider to handle your IT needs, you’re giving yourself more time to think about running your business, with limited interruptions due to IT issues.

Think your business would benefit from contracting a managed services provider? Give AMRCON a call today. We would be happy to talk with you about our managed services and how we can make your business more efficient.

AMRCON announces merger with MDP Systems

AMRCON is dedicated to growing and expanding the ODS Managed Services® brand by seeking out opportunities to strengthen our professional team and improve our offerings.

That is why, as of January 1, 2012, AMRCON and Marc Pickard of MDP Systems have decided to merge our two companies to further benefit both our clients and continue to offer outstanding IT support services in 2012.

The merger marks an exciting new opportunity for MDP Systems’ clients as it allows them to access a broader range of resources to manage ODS while continuing to receive the highest level of support-effieciency that Marc has and will continue to provide.

AMRCON and MDP Systems have been partnering for the last three years, utilizing the same hosted platform of ODS systems. We consider it a great honor and privilege to be gaining a professional with as much experience and proven ability as Marc Pickard.

Now, as a client of MDP Systems, you’ll have both the proven technical strength and ability of Marc and the dedication of our entire Network Operations Center to back you up.

We appreciate your business and want you to know that we look forward to continuing to serve your IT needs in the future. During the next few weeks expect to receive communications from the AMRCON staff introducing themselves and welcoming you aboard.

Should you have any questions or concerns about the merger, please don’t hesitate to contact our customer relations manager, Robyn Henderson at 732-705-5057.

Here’s to another great year in 2012!

Don’t Mess with a Laptop on ODS!

One of our clients found out the answers to those questions the hard way when a Howel teenager went on a burglary spree. In a three month period, the teen broke into cars throughout the township. Thankfully, he is now in jail, awaiting trial for a long list of crimes.

Click here to read the full article.

Our client, who will remain nameless, may have felt unlucky when his laptop was stolen from his car, but it was actually that move that landed the teen in the Monmouth County Jail in Freehold Township. Soon after pilfering the laptop, the foolish teen decided to use his newly acquired piece of technology.

What he didn’t know is that our client had his laptop on AMRCON’s ODS!

Our client called us, and we were able to track down the IP address in no time and lead Colts Neck police to the arrest.

So far, police have charged the teen with 19 counts of burglary, 14 counts of theft, two counts of credit card theft, three counts of possession and dealing in stolen property, possession of forged prescriptions, possession of burglary tools, possession of a controlled dangerous substance, and possession of drug paraphernalia.

That’s a long list! And it’s only expected to grow.

We’re glad we were able to lend police a hand in capturing this troubled teen and that we could help a client in need so quickly. That’s the true benefit of on-demand support—

We’re always here when you need us to lend a hand and get you back on track. Learn more about our ODS Managed Services.

Motivational Speaker for Upcoming Networking Event

It can be said in a word:  LEADERSHIP.

Leaders define reality:

• They provide the VISION.
• The Vision converts into an exciting MISSION.
• The mission creates an inspired VISION COMMUNITY within the organization.

At our session on January 13, 2012, Rick O’Neil will take us through an exciting inspirational and dynamic presentation that will have you bouncing back to the office to get started!  This is one of those “not to miss presentations” that will change your personal life as well as professional life.

The event will begin with breakfast at 9:00 a.m. followed by the workshop at 10:00 a.m.

Please RSVP as soon as possible by emailing or calling Lynn Hatter-whichever is more convenient.You can reach Lynn at lhatter@amrcon.com or 732-705-5057.

Seats are limited, so reserve your spot today!

Exclusive Free Offer Brought to You by NJCUL’s Preferred Partner AMRCON

“For NJCUL members, we can provide an overview of their existing IT environment and how well they are meeting best practices and industry standards,” says AMRCON Chief Information Officer Taras Rudko. “After a thorough investigation, we’ll present our recommendation, both short-term and long-term, for how each member can best meet their technology needs”.

AMRCON offers friendly and effective services to simplify your IT environment and keep you focused on your strategic goals. Our extensive knowledge of the internal operations and functions in a Credit Union makes us a valued partner in managing the complex road to successful FCU technology implementations.

AMRCON has worked with many Credit Unions and has been involved in security reviews, policy and procedural reviews as well as provided mediatory steps in mitigating areas of contention on audit findings for IT NCUA audits.

To schedule your free network audit, please contact John Hendery at 1-800-792-8861 ext. 108 or jhendery@njcul.org, or Robyn Henderson at 732-705-5057 ext. 2300 or rhenderson@amrcon.com.

Upcoming AMRCON Networking Event

James M. Giunta, M.C.I.S., M.H.

Join us Friday December 9th at our Matawan, NJ office for an exciting upcoming event—”Learn About Yourself to Benefit Your Business Life” presented by hypnotist James Giunta.

The event will begin with a breakfast at 9 a.m. followed by the workshop at 10 a.m.

Please RSVP as soon as you possible by emailing or calling Lynn Hatter—whichever is more convenient. You can reach Lynn at lhatter@amrcon.com or 732-705-5057 ext. 2350

Seats are limited, so get your spot today!

AMRCAR Already Gaining Attention

Last month, we unveiled the newest addition to our on-site technician fleet, the AMRCAR, a 2012 Fiat 500.

Now it seems the State of New Jersey has taken notice.

Here’s a lovely over the shoulder shot of the AMRCAR taken on the Garden State Parkway. While we appreciate the publicity, we have to admit that black-and-white does not do her justice. Check her out in full color.

It will be hard to claim that’s not our car. We’ll just have to be a little more careful in the future.

Sorry, State of New Jersey. We won’t let it happen again.

On-demand IT Support (in the Wake of a Hurricane!)

Just a few days after the hurricane swept through Matawan, Eileen Fee of Marlboro Physical Therapy walked into our office needing help with her personal computer that had crashed that day.

Even though we were working off generators and scrambling to keep our business running, we could not let a client walk out of our office without a solution. We took care of Eileen’s relatively minor issue as well as all of our other clients’ issues because on-demand IT support is our promise, and we keep our promises.

Eileen was kind enough to write a referral regarding our on-demand IT support services that we would like to share with you today:

Dear Dee,

My personal computer crashed a few days after Hurricane Irene happened. I went into your office to see if it could be fixed, and here your office was affected by the Hurricane. All power was out in your office and your business was working off generators. I could see your workers were extremely busy handling many crises of other businesses to whom you provide IT support to.

First of all, I was very impressed that you back up what you say about AMRCON being counted on to provide on demand service to your customers. Secondly, my situation with my computer was very minor compared to what AMRCON was facing in the situation of the aftermath of no power for several days due to Hurricane Irene. And yet, AMRCON still provided excellent service.

I am pleased to say I was treated with top notch service. Everyone was very friendly and extremely helpful. I received immediate attention from Robyn your front office person and Danny your computer tech. Danny was in touch with me by phone and by email to resolve my situation to my satisfaction.

Not even a Hurricane can stop your excellence in providing IT support and customer service. I look forward to working with you in the future with your incredible ODS program. I would highly recommend AMRCON’S services to everyone I know.

Thank you,

Eileen Fee, P.T.

Thank you, Eileen, for your kind words, and thank you to all of our clients—big and small. Without you, our business could not exist.

We look forward to continuing to stand by our promises, providing on-demand IT support services to all of our clients even in the wake of disaster.

If you think your business could benefit from our on-demand technology services, contact AMRCON to learn more.

Personal Note for 3rd Quarter 2011

I meant to write my 3rd quarter personal note a few weeks ago when I wouldn’t have been thinking so much about winter. Instead, I’ll have to recalibrate my thoughts and recall what July, August, and September were really like.

Warm thoughts, warm thoughts, warm thoughts…

For the Rudko’s, the summer months were a complete blur. Thanks to my wife—the trooper she is—we managed to get upstate for a small getaway and a few weekend trips.

After all, we had to maintain our sanity as we prepared for the birth of our daughter, Domenica Anna.

Our little Domenica, the princes of the family, was born in August. I’m not sure how some of the other fathers out there might feel, but having a daughter has made me a little nervous.

Raising boys was easy. I knew what to do almost instinctively. I knew which toys they would like, where they would want to go on trips, and how to interact with them when we spent time together.

Unfortunately, I don’t think my daughter would have as much fun cutting the hair off a My Little Pony or getting into gunfights with a Cabbage Patch Doll as I did when I was a kid.

So far she’s been terrific, and I love spending time with her. I probably have some time before I really need to get on my A-game with this, but you know me—I’m always thinking a few steps ahead.

If you have any advice for me, please share it in the comment section!

As for business side of life, I think I can sum up the year already in that the effects of the economy are still punching through new bottoms, just when we thought it couldn’t get any worse.

Some areas in technology have remained stable or are even climbing, but then we see some familiar struggles happen to even a giant like HP. I think it’s fair to say we all worked harder to earn less. It’s times like these we need to reinvent, change our comforts, and be mindful of the “what ifs.”

At AMRCON, we’ve increased our capacities and have begun our policy and protocol rewrites earlier than normal just to make sure we’re staying ahead of the curve. Also, project work took a surprising increase this year compared to the year prior when most businesses were in a purse lock down.

Now is the time to take advantage of technology projects. The large hardware providers are cutting some nice deals and financing is available. IT companies that offer professional services, like AMRCON, can schedule out in advance. This helps us allocate labor and keep overhead costs low, which translates into savings for our clients.

Be sure to share your comments. I hope everyone has a great 4th quarter and close to the year. The next time we talk will be 2012.

Sincerely,

Dee Rudko, CEO